{
 "slug": "zoho",
 "name": "Zoho CRM",
 "status": "driven",
 "level": 1,
 "level_name": "Needs a person",
 "as_of": "2026-10-28",
 "steps": [
  {
   "step": "find",
   "name": "Find",
   "result": "Partly",
   "stopped_here": false
  },
  {
   "step": "access",
   "name": "Get in",
   "result": "Stopped",
   "stopped_here": true
  },
  {
   "step": "use",
   "name": "Use",
   "result": "Not reached",
   "stopped_here": false
  },
  {
   "step": "pay",
   "name": "Pay",
   "result": "Not reached",
   "stopped_here": false
  },
  {
   "step": "leave",
   "name": "Leave",
   "result": "Not reached",
   "stopped_here": false
  }
 ],
 "stopped_at": "Sign up",
 "connect": {
  "mcp": null,
  "api": null,
  "cli": null,
  "docs": "https://docs.zoho.com/"
 },
 "found": {
  "agent_blockers": 1,
  "surface_issues": 0
 },
 "agent_surfaces": {
  "api": {
   "state": "documented",
   "reachable": null,
   "documented": 452,
   "tested": 0,
   "source": "https://github.com/zoho/crm-oas/tree/main/v8.0/apis"
  },
  "mcp": {
   "state": "documented",
   "reachable": null,
   "documented": 4,
   "tested": 0,
   "source": "https://help.zoho.com/portal/en/community/topic/zoho-crm-with-built-in-mcp-support"
  },
  "cli": {
   "state": "none_found",
   "reachable": null,
   "documented": null,
   "tested": null,
   "source": null
  },
  "sdk": {
   "state": "documented",
   "documented": 8,
   "tested": 0,
   "source": "https://www.zoho.com/crm/developer/docs/sdk/"
  },
  "docs": {
   "state": "tested",
   "documented": 164,
   "tested": 150,
   "source": "https://docs.zoho.com/"
  },
  "payment": {
   "state": "none_found",
   "documented": null,
   "tested": null,
   "source": null
  }
 },
 "issues_found": 1,
 "page": "https://agentdrives.com/tools/zoho",
 "markdown": "https://agentdrives.com/tools/zoho.md",
 "record": "https://agentdrives.com/api/tools/zoho.json",
 "licence": "CC BY 4.0"
}