Phone number at sign-up and AI agents.

The sign-up form asks for a phone number, often with a code sent by SMS. An agent acting for a company has no phone of its own to give.

It stopped our agent at 6 of the 151 products we drove. At 2 more, our agent got in another way. Drives from 6 to 18 Oct 2026.

The numbers

Of the 151 products we drove.

  1. Products where our agent met a phone number8 of 151
  2. It kept our agent out6 of 151

Kept our agent out.

  1. FrontL1Needs a personDriven 6 Oct 2026
  2. Help ScoutL1Needs a personDriven 15 Oct 2026
  3. KlaviyoL1Needs a personDriven 6 Oct 2026
  4. Teamwork.comL1Needs a personDriven 17 Oct 2026
  5. XeroL1Needs a personDriven 17 Oct 2026
  6. ZendeskL1Needs a personDriven 6 Oct 2026

Our agent got in another way.

It met the wall on one way in and got in on its own by another.

  1. BrowserbaseL2Gets inDriven 13 Oct 2026
  2. FirecrawlL4Runs on its ownDriven 18 Oct 2026

How to fix it.

Make the phone number optional at sign-up and check the email address instead.

Check if this stops agents in your product.

Free: what an agent finds on your site and any wall in its way.